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Knowledge Manager

Knowledge management is a discipline that promotes an integrated approach to identifying, capturing, evaluating, retrieving, and sharing all of an enterprise’s information assets.



These assets may include databases, documents, policies, procedures, and previously un-captured expertise and experience in individual workers.

Presentation

Graphic Map of KM

COLLECTING (STUFF) &
 CODIFICATION

CONNECTING (PEOPLE) &
PERSONALIZATION

DIRECTED
INFORMATION & KNOWLEDGE
SEARCH

EXPLOIT

•Databases, external & internal

•Content Architecture

•Information Service Support (training required)

•data mining best practices / lessons learned/after action analysis

(HARVEST)

•community & learning

•directories, “yellow pages” (expertise locators)

•findings & facilitating tools, groupware

•response teams

(HARNESS)

SERENDIPITY &
BROWSING

EXPLORE

•Cultural support

•current awareness profiles and databases

•selection of items for alerting purposes / push

•data mining best practices

(HUNTING)

•Cultural support

•spaces – libraries & lounges (literal & virtual), cultural support, groupware

•travel & meeting attendance

(HYPOTHESIZE)

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The delivery of our services is tailored to your project needs and combines agile practices, lean thinking and ... Your Journey is Our Journey

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